BTW: I know who the guy is who gave the one star rating. He has done the same for every computer repair place in town except for the one he "Happens to own" so I am really sure he does not take things to Best Buy and probably has not set foot most of the many businesses he has negatively evaluated.
Took my laptop in and Rich dropped what he was doing to look at it. It was a simple repair and he fixed it on the spot and showed me how to do it if it happened again. AND THEN he did not charge me and refused when I offered payment because it was SO worth it to me.
Richard has always been wonderful when we have had any computer related issues. As some of the other reviews have said, sometimes he doesn't even charge for some small repairs...who does that anymore? He is always fast, fair, and offers phone support if needed. I won't even consider taking our computers anywhere else. He is a keeper for computer services!!
I couldn't have asked for better help when I was in a computer jam, and myself lacking any computer knowledge I had no where to turn until a friend suggested I visit them, and BOY I AM GLAD I DID!! not only did they save me $$$ from having to buy a new one, they are so CHEAP! compared to ANY other place in town! so saved me double $, got it done the NEXT DAY!! I know BB doesn't do that! I seriously couldn't have picked a better place to go.
Rich and Mike are not only incredibly knowledgeable, they never made me feel like I was a burden. I bought a refurbished desktop from a certified dealer on Amazon and the hard drive died 6 months later. While other businesses in town quoted a 3-7 business day turnaround time, they came in Saturday morning to work on my machine. For pickup and drop off of the computer, they worked with my schedule and were patient in answering all of my questions. Their customer service was outstanding and I highly recommend them.
We have been going to Mill Creek for many years. I took a computer that I was donating to a needy college student to have it wiped clean of my info and they wouldn't let me pay. They are always so helpful!
Miller Creek Computer Repair is a US Electronics Store based in Traverse City, Michigan. Miller Creek Computer Repair is located at 611 Lake Ave, Traverse City, MI 49684, USA.
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