I bought a Macbook Air several years ago now (switching for the first time from a PC) and, because it is exactly what I needed & works so well, I haven't had a need to go into the store very often. Every time I have, though, the service is great. It's the place I go with all my Apple questions, as they never make me feel dumb, they are trustworthy, and no pressure. They are a business with a lot of integrity.
Excellent service. honest, too. I don't worry about receipts, warranties, etc. as they track all that automatically. Had a new iPhone go fritzy on me last year, they replaced it in 24 hours, even though I had bought it from the carrier (not CityMac). I intend to buy Any future Apple stuff from them.
Thank you City Mac Christina and Misti! We had the best service and were completely satisfied! We had read a poor review so we were almost afraid to go in to City Mac. We called before going in and the guy on the phone said "Come on in and give us a chance." We did and glad we did. My mom's iPad had crashed and we didn't know what to do. It was up and running in 30 minutes! Thank you City Mac!!!
Some of the employees were nice, but the lady who diagnosed my computer and told me I had to pay $900 to fix a computer with minimal corrosion and basically told me I was lying to her, did not provide great service. I paid $60 for her to tell me there was corrosion and I needed a new computer basically. Come to find out I open it up myself at home and put it back together and it works fine. Almost a year and a half later I've had zero problems the computer. Not impressed with my experience and hope they can learn from it.
My wife and I were in the market for a new MacBook to replace our decade old one. We went into CityMac to inquire about our options and start the process. We were greeted by Jeff and the rest is history. We explained what we were looking to do and integrate from. Jeff gave highly insightful responses and recommendations. Jeff pointed us not only to the computer that best fit our demands, but also provided insight as to how we would take this machine and merge it with our other devices & media. I was also impressed that Jeff didn't try to up-sell us, but instead directed us to what we needed and what best fit our budget. I will always refer Mac users in our area to CityMac and I will seek any service/tech/purchase needs from CityMac from here on out. I'm a firm believer in the saying, "You get what you pay for.", but with CityMac you get more!!!
Citymac is a US Electronics Store based in Traverse City, Michigan. Citymac is located at 3480 W South Airport Rd Ste B, Traverse City, MI 49684, USA.
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