Great location, accommodating staff, this location is exactly the reason why I stick with Hertz for my business and personal needs.
The staff at the Traverse City Airport Hertz station were friendly and helpful at check in but perhaps a little understaffed to accommodate the crowd ;
although I understand it because the airport is small . My car was immaculate and perfect for my drive to Petoskey.
I accidentally left my favorite black sweater in the vehicle. It was never located which was disappointing.
Our plane landed at 2315 (1115 PM) from Chicago on United. When we arrived even though we had a reservation there were no cars available. We checked the other rental places and they also did not have any cars. We were instructed by Hertz to take a taxi to our hotel for the night and a taxi back to the airport the following morning. Hertz took the amount of the taxi rides off of our final bill which was nice, but it was a bit of an inconvenience and I was unable to drive to the gym for my early morning workout. The lady at the Hertz desk was very nice and apologetic about the situation. While in both taxi's the drivers said that it is a common problem for flights to arrive late and the rental places not have cars. Like I said everyone at the Hertz desk was very nice and apologetic about not having the car for us when we arrived, but it's something that you may want to be aware of if your taking the last flight into Traverse City.
A great car with amazing mileage. Counter people at TVC airport are the best!
Great price, friendly service, easy pick-up and drop-off!
Hertz is a US Car Rental based in Traverse City, Michigan. Hertz is located at 727 Fly Don't Dr, Traverse City, MI 49686, USA.
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