Terrible customer service. We rented jet ski's for an hour, and they claimed that we damaged them by crashing them into each other, which never happened. In fact, they were never even close to each other while in the water during our 1hr rental. They didn't charge us for the damage they "found", but they did falsely accuse us of damaging their equipment and called us liars when we told them that the jet skis never even touched. Great machines, but it was an unpleasant experience, and I don't recommend doing business with these people. If you do, be very cautious and pay close attention to their 5 second equipment "inspection" before using their stuff.
Terrific rental experience. Tammy and Brad were very easy to work with, communicated well, were professional and very thorough. I grew up on a lake and still learned a thing or two from Brad when he dropped the boat off. I would definitely rent from them again and recommend them highly.
I've been doing business with Tammy and Brad owners of Sail & Power boat rental for over 20 years. I know that their top concerns have always been customer safety & customer satisfaction. They accomplish this by renting only new & like new watercraft expertly maintained, meticulously cleaned & Coast Guard approved @ competitive prices every single time. They're honest... they're local and I highly recommend you get Tammy's price.... you won't be disappointed.
Staff were easy to work with, very detail oriented. Went over every ding/dent on the boat to make sure we knew what we were getting. All equipment was in top shape. Delivery and pickup at the boat ramp was smooth and painless.
I rented a 24' pontoon for 4 days over Labor Day weekend, and Sail & Power had the best prices that I was able to find up north. Their communication was very direct and clear, their equipment was in perfect condition, and their patience with explaining the trickier things (especially how to safely dock and tie up the pontoon) was greatly appreciated. They even provided a detailed map/depth chart of Lake Leelanau which was put to good use in finding the best sandbars to anchor on. I'm looking forward to renting from Tammy and Brad again next summer!
Sail Power Boat Rental is a US Point Of Interest based in Traverse City, Michigan. Sail Power Boat Rental is located at 615 E Front St, Traverse City, MI 49686, USA.
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