The 2 stars are for the good selection and how quick and easy it is to drop off clothing for consignment. Unfortunately, the customer service is basically nonexistent. The employees are pretty negligent of their customers and aren’t afraid to have loud, personal conversations.. awkward. This business could really benefit from training their employees on customer service better.
Name brands. Good prices.
Bam! This place rocks! Took my 4 teen kids on vacation. Amazing selection. Best I've seen at a Plato ' s Closet.
I love Plato's closet I used to go to the ones downstate. Great prices, but bad customer service. The lady was rude right when I walked in with a box of clothes I wanted to sell. It was my first ever bringing close in. **Note I called the store a week prior to how selling works and I was told on the phone that I just bring in the clothes and they will look at them and see what they will take. Well when I got there I walked in and the first thing the lady tells me is to set the box down and have my photo ID and starting enter something in the system they have. Well I never brought in clothes there so I was confused but instead of the lady kindly explaining how the process works, she was highly rude and didn't pay no attention what so ever kept folding clothes, rarely looked at me when I was asking her questions. I asked for a manager and she said she was the manager. I felt disrespected and not valued as a customer if that's how you run your store then you will never get my money again.
Staff is always pleasant. Plenty of options for girls/ young women. Good but not as plentiful selection for boys/young men. A place to check out frequently if you can; their selection changes often.
Plato S Closet Traverse City is a US Clothing Store based in Traverse City, Michigan. Plato S Closet Traverse City is located at 1525 S Division St #106, Traverse City, MI 49684, USA.
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