I had them install a whole house humidifier. They did a fantastic job. Prompt, quick, thorough, and the person who installed it was pleasant.
Awesome customer service! I had a carbon monoxide leak due to an old furnace and they did an amazing job making my home safe and in proper working order! The staff who answered the phone were wonderful, the installers and Mr. Aiken were extremely kind and professional. Mr. Aiken not only helped with financing and upgraded appliance rebates, he helped us with our heating ducts and return air system throughout the house making rooms that were not heating properly warm again. I can't say enough good about D & W, what a great team! Thank you!
I hired them to do an inspection of the furnace and air conditioner in a house I was working on buying. The people were very pleasant and they were able to do the work very quickly. The technician was very friendly and knowledgeable. The the bottom fell out. The technician said he would have the office type up a report for me to use to negotiate the price on the house. I never received a report and I never received an invoice to pay the bill until two months later when they were showing it past due and charged me a service fee. I paid the bill but wrote them a note thinking someone would call me to discuss what I thought was poor service. No one called me and now I'm feeling ripped off.
The over all experience was horrible and they don't communicate with you at all. I wouldn't recommend them at all. A very poor experience
Mike - sales, Autin repair and Bill and Dan, installers, installed a single stage Rheem gas furnace within 48 hours of needing it in the winter. Very professional, great pricing, helpful group of people! Top notch!
D W Mechanical is a US Plumber based in Traverse City, Michigan. D W Mechanical is located at 1266 Industry Dr #8, Traverse City, MI 49696, USA.
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