They did a wonderful job fixing my car and they were all very professional. The time frame was longer than I expected, but they did everything they could to speed it up and make sure my vehicle was finished and back to me as soon as possible. Communication from them was prompt and efficient.
Great company. Getting your vehicle damaged is bad enough. Nobody is happy about it. But the staff here is great and provides excellent service. They stand behind their work as well. I will continue to use them (should the need arise).
Have been waiting for parts for 3 weeks now. It's my wife's car and they keep calling my number, even after they have been told to call her. Today they called to cancel repairs again. But this time they called 15 minutes before she was supposed to have the car there. Again they called me. The ride we had arranged to pick her up was already in their driveway, and my wife was already on the way too. I will be glad when this nightmare is over.
Twice now I've experienced deer/vehicle collisions requiring repair. These folks are "top-notch" in their friendliness, professionalism, and quality of work. Although my visits were 4+ years apart, their commitments and behaviors have not changed. Great job Gary, Cam, and the rest of your team.
That was sort of crazy! Dropped car off for $1,500 worth of damage, called me back later that day and said it was done! what? Apparently when they ordered everything a few weeks ago, they painted and prepped everything so when we showed up it was just an assembly. That is a first for me and a pleasant surprise. We are leaving in 5 days for a cross country trip and needed the vehicle. Gerber is on top of it and now understand why my insurance company said use them. Well done Gerber.
Gerber Collision Glass is a US Car Repair based in Traverse City, Michigan. Gerber Collision Glass is located at 797 W South Airport Rd, Traverse City, MI 49686, USA.
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