The staff is really rude, uncommunicative, and unhelpful. I just needed to pick my package up, and they threw it on the counter without saying a word. I wasn't even sure whether I was supposed to take it yet or not, because the guy walked away and didn't say anything to me. The ladies who work there are really brusque too, other times I've picked up packages. It's like they think I'm personally responsible for ruining their lives, even though I am ALWAYS pleasant and cheerful and thank them, no matter how rude they are.
Curly brown-haired female, Michelle, has been consistently rude. I brought in a package that needed to be packed and shipped and was told the outrageous price it was going to cost, I explained I was going to look elsewhere and try to find my own box. I was then given an eye roll and then a "good luck doing that," not in a polite tone and nothing else. I realize there are good and bad days but this has been the third time. I hope that if I do go back the attitudes are better.
Had to ship another package yesterday. 14th street store was closer but I read all the reviews to see if my experience was an anomaly. Nope, rude and unhelpful seems par for the course so I drove across town to avoid the hassle of poor service.
Went here 3 months ago. Service was so rude and poor I left before completing my transaction. Went across town to the other UPS store on Garfield, so much better.
Rude with a poor attitude, needs adjustment. I don't need to know how little UPS pays you every time I stop in. If you don't enjoy what you're doing sell the joint..FYI be SURE to get a receipt when dropping off a package. "just sayin"
Convenient location but service is consistently poor. All staff are cold and seem annoyed that you've walked in looking for service.
I usually go elsewhere even if out of my way, but if in a time pinch will visit here due to the vacinity to home and work. Just be prepared and find humor on the comical cold staff.
The Ups Store is a US Finance company based in Traverse City, Michigan. The Ups Store is located at 526 W Fourteenth St, Traverse City, MI 49684, USA.
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