Left with a giant, unexpected bill for a routine hearing test. Beware that ear wax removal is billed as a "surgical procedure" and the hearing test conducted in that office building is billed as an "outpatient hospital visit" -- completely separate from the specialty doctor visit.
We love how this practice refers patients to therapy for balance and vestibular issues. In return we refer our patients here for any hearing issues.
Also they wouldn't let my mom even start filling out paperwork for my daughter after I called that morning and made an appointment telling them she was coming in.
Good experience so far. The doctor explained things well, staff is courteous and professional.
One star is one too many. There's a laundry list of issues, but the biggest being my nasal surgery was about 2x what they told me price wise. That was just my portion. They made it sound like it would be a certain amount total, with what they billed insurance it was nearly 10x as much.
Cass Street Ear Nose Throat is a US Doctor based in Traverse City, Michigan. Cass Street Ear Nose Throat is located at 1104 S Cass St, Traverse City, MI 49684, USA.
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